Technical difficulties with image availability beginning October 16

You may have noticed that we currently do not have any images available, even although the website is up and running. This is because we are experiencing some technical difficulties upgrading our image capacity. We are diagnosing the problem at present, and we will make images available as soon as we possibly can. We apologize for the interruption to our services.

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  1. #1 by SleazySickSolarSlut on October 17, 2012 - 2:20 pm

    I just can’t wait for the JPIP repairs to finish, I’ve been tearing out my hair for the last 32 hours of being naked of my (J)Helioviewer. You don’t understand, I CAN”T LIVE MUCH LONGER WITHOUT RENDERING VIDEOS OF THE SUN! Hurry Hurry Hurry PLZ!! :o) HHHUUUURRRRRRRRYYY!!!!!!!! PPPPPLLLLLLLZZZZZZ!!

    This is seriously all I do and I don’t want to have to resort to doing other stuff or going outside or something.

  2. #2 by kirill on October 18, 2012 - 8:38 am

    hi, when the program Helioviewer will work, almost three days, not what is not loaded.
    PLZZZ done quickly or update news when will work.

  3. #3 by Coreburn on October 20, 2012 - 5:14 pm

    Please come back!!!

  4. #4 by Dude on October 20, 2012 - 6:32 pm

    Is this related to Nibiru coming to earth?

  5. #5 by kirill on October 21, 2012 - 12:59 am

    Hi, well done all works cool!!!!!


  6. #6 by Teacher on October 22, 2012 - 1:52 pm

    The PBS Nova Sun Lab links to a few Helioviewer images and they are not available, even after the upgrade. Is there a solution to this?

    • #7 by keith on October 22, 2012 - 2:18 pm


      Thanks for pointing this out. The images are all in the process of being restored and so everything should be back to normal in a few days. In the meantime I’ll go ahead and restore all of the Nova Lab example images manually so that they are available right away.

      • #8 by Teacher on October 24, 2012 - 9:14 pm

        Thank you so much for fixing this issue! I appreciate it and I plan to use it in class this week. This is a wonderful resource.

  7. #9 by OtraLoly on October 22, 2012 - 8:50 pm

    Hi…. LASCO C2 – C3….images not available ??

    last date: 15/06 🙁


    • #10 by OtraLoly on October 22, 2012 - 8:52 pm

      Last Date : 15 Oct

      Ups! … 😛

    • #11 by jack on October 22, 2012 - 9:35 pm

      Hi, AIA and LASCO images have different image processing pipelines, and so problems that affect one pipeline do not necessarily affect other ones. We are currently troubleshooting the reason why there are no new LASCO images available. We hope to have them back up in the next couple of days. Sorry about this.

  8. #12 by Jack on October 23, 2012 - 11:40 am

    Hi, I seem to be unable to retrieve AIA data from last year – the default movie loads when I first start up JHelioviewer, however when I start specifying a date in the past (7 Jun 11) I get an “error in the server communication, invalid status code returned (500)”. Is this you or me?

  9. #13 by Teacher on October 24, 2012 - 9:13 pm

    Thank you so much for fixing this issue! I appreciate it and I plan to use it in class this week. This is a wonderful resource.

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