Archive for October, 2012

Helioviewer services to be suspended due to Hurricane Sandy

Hurricane Sandy is currently approaching the East Coast of the United States. Winds from the hurricane are expected to cause widespread power outages in the next 48 hours (Oct 29-30). Since an unplanned power outage to a server can cause severe damage, we are taking the precautionary measure of shutting down the Helioviewer server. The server will shut down in the next hour. We expect to be back online by Wednesday 31st October EST at the latest, contingent on the weather and the availability of power. We apologize for the inconvenience this will cause.

Did you like this? Share it:

No Comments

Helioviewer.org and JHelioviewer Back Online

Helioviewer.org and JHelioviewer are both back online after last week’s outage.

The downtime was caused by a problem encountered while expanding our storage capacity, which has since been fixed.

We are currently in the process of restoring images from some earlier years and as a result certain images may not be accessible over the next couple days.

We apologize for any inconvenience this may cause.

Did you like this? Share it:

5 Comments

Technical difficulties with image availability beginning October 16

You may have noticed that we currently do not have any images available, even although the website is up and running. This is because we are experiencing some technical difficulties upgrading our image capacity. We are diagnosing the problem at present, and we will make images available as soon as we possibly can. We apologize for the interruption to our services.

Did you like this? Share it:

13 Comments